We are aware of our position as the focal point for the interests and expectations of a broad range of stakeholders (employees, shareholders and investors, clients, suppliers, issuing companies, institutions and local communities) and so in managing our business we seek to create value for the company and – together – also for our stakeholders.
We want to play an active role in creating a sustainable future by pursuing the goal of economic development that leads to a continuous improvement in our business results and, at the same time, in the economic, social and environmental conditions of the communities in which we operate.
We want to help improve people's lives, above all through high quality products and services that meet our clients' protection needs. However, we also feel part of the community in which we operate, and seek to aid it by supporting various types of projects with funds, voluntary work and partnerships with market-based institutions and organisations.
We believe our success is primarily based on the quality of our people, who we select from the very best. We believe diversity is a competitive advantage and we promote it within an open and inclusive working environment, where employees feel their rights are protected, where they are valued, and where they have the chance to grow professionally.
Both inside and outside the company, we promote respect for fundamental human and labour rights and protection of the environment, which we consider a primary asset to be preserved for future generations, and we fight corruption in all its forms.
We attach fundamental importance to continual dialogue with our stakeholders and engaging them in adhering to the principles we believe in.
As part of our commitment to sustainability, in 2014, we joined the Principles for Sustainable Insurance (PSI), an initiative promoted by the Environment Programme’s Finance Initiative (UNIFI) of the United Nations.
The principles provide a framework for addressing risks and opportunities related to environmental, social and corporate governance aspects in the global insurance industry. In particular, they require these aspects to be incorporated into decision-making, in addition to working together with governments, regulators and other concerned institutions, as well as clients and business partners, to promote widespread action within society in relation to sustainability.