Responsible Corporate Citizen

As a Responsible Corporate Citizen, we  are acting to unlock the potential of people living in vulnerable circumstances through the global initiatives of The Human Safety Net, a global initiative activated as a movement of people helping people to reach measurable social impact in our communities.

This global open network helps bringing together the strengths of non-profit organisations and the private sector in 25 countries across Europe, Asia and South America. It is activated through global communities of NGO partners, volunteers, refugees, families, and other stakeholders, sharing an impact ambition.

Thanks to The Human Safety Net, we can integrate in new ways our core business activities and resources into areas of work that are socially impactful. These include, among others:

• encouraging a greater involvement of employees to support the communities of NGOs;
• leveraging the Group’s financial resources to be invested into social enterprises;
• products and services that can reach and positively affect under-resourced sectors of society or build bridges between the two communities of our customers and beneficiaries of the programmes.

In 2025, € 20.3 million was allocated to support non-profit organizations.
 
Of the € 20.3 million allocated for various community initiatives, € 15.2 million were earmarked to support The Human Safety Net  (THSN) programs in the 25 countries where the flagship project is active.

In 2025, our employees were involved in corporate voluntary initiatives, providing 102.000 hours, of which 88.000 hours during working time, for activities in favour of non-profit organizations, supporting The Human Safety Net.

Since January 2017 we have joined the Business for Social Impact (B4SI) (formerly the London Benchmarking Group) and, starting from that year, we classify our investments in the community according to their reporting method.