Social responsibility principles have become more and more integrated in company policy and business activities, in turn leading to the increasing importance of business ethics in our governance system.
For us, being sustainable means above all managing our core activities in line with the principles set out in the group code of conduct, serving to assure our clients and various stakeholders that all our staff and contractual partners will behave ethically and responsibly.
But it also means seeking constant improvements along the entire value chain, to combine business requirements with satisfying the needs and expectations of stakeholders who support and/or contribute to our success, as part of a process of shared value creation.
The Charter of sustainability commitments is our guide to this path of continual improvement, setting out the areas where we will concentrate our efforts. The charter provides a framework for managing the themes seen as most important for Generali and its stakeholders (and therefore included in the materiality matrix) by setting out specific objectives and targets whose achievement must be monitored using appropriate indicators.
The Company encourages employees and third parties working with the Group to report any problems associated with breaches of the Code of Conduct or potentially critical situations (so called whistleblowing procedure).
The channels of communication to report critical situations are listed in the Code of Conduct’s section.