Stakeholder engagement

Generali believes it is key to establish and maintain a solid and ongoing relationship with its stakeholders, as dialogue and active engagement are essential for the Group’s sustainable success and long-term value creation.

Understanding the specific needs and priorities of stakeholders is crucial to defining an effective strategy and guiding business decisions. In this perspective, it is important to use the most effective communication channels to promote dialogue and monitor the expectations, needs and opinions of stakeholders.

The following map identifies the main categories of stakeholders - both internal and external to the Group. In particular, we considered stakeholders for whom the Group has responsibility, as well as those that can influence our performance. Their proximity, significance and authority are also considered.

For each group of stakeholders the main communication channels are listed, mapping the activities carried out with the aim of understanding their needs and expectations, communicating the results achieved and the programmes promoted to ensure the sustainable development. Responsibility for the relationship with different stakeholders is widespread throughout the entire Group, and it is an element that requires constant monitoring as part of our day-to-day activities.