Data, Analytics & AI

We want Analytics to be the fuel of our Lifetime Partner transformation and pervasively support our daily activities to deliver tangible business value

We want…

• our CUSTOMERS to benefit from full personalisation when it comes to products, pricing, services, contact channel, and claims management
• our DISTRIBUTORS to rely on insights deriving from the combination of online and off-line knowledge to boost New Business and Customer Management
• our EMPLOYEES to take advantage of analytics-driven insights and Intelligent Automation for better decision-making, increased efficiency and an enhanced ability to provide human touch

Our goal is to accelerate a data-driven mindset and to develop Advanced Analytics and AI skills throughout the Group, supporting the BUs and acting as a catalyst for scaling up best practices and innovative solutions.

Listen to Alessandra Chiuderi, Head of Group Analytics Solutions Centre, explaining what the Data, Analytics & AI Enabler is about and the added value it brings.