An important part of the Group's environmental footprint is made up of employee business trips. We are implementing strategies for the sustainable management of business travel, seeking to reduce the related greenhouse gas emissions.
First and foremost, we try to cut down business travel by promoting the use of video and teleconferencing and promoting smart working and remote working. In Austria, France and Italy there are also tele-appraisal systems for claims management, which reduce the number of car journeys by assessors.
The travel policy favours the use of public transport over private cars and, among public transport, promotes those with less impact on the environment, such as the train instead of the plane. Our car policy sets maximum limits on CO2 emissions for company cars.
Due to the restrictions following the covid-19 pandemic, business travel significantly decreased in 2020, reaching almost 60 million km (-60% vs. 2019), mainly carried out by car and then by trains and planes. Also in this context, in order to protect people's health and ensure continuity of customer service, remote working has been extended to 95% of the Group's workers.
PERFORMANCE IN 2020
Distances travelled by car, train and plane for business trips
Distances per capita covered for business trips
Greenhouse gas emissions from business trips
1,277 km per capita
8,876 t CO2e
-73% compared to 2013
|Breakdown of business trips by mode|