12 June 2019 - 13:30
Advanced Analytics to build the 360° Customer View
Interview with Alessandra Chiuderi, Analytics Solution Center
Data collected using Artificial Intelligence and Advanced Analytics help the insurance company to understand what is going on with the customer, and what are the most appropriate products to offer in each specific moment of his life.
Alessandra Chiuderi explains also how, from a back office point of view, robotics free energies to be dedicated to those areas where the human touch and the human experience make the difference.
To learn more, read the press release Generali Investor Day.