MemoMate: Generali’s new AI companion bringing stories - and people - together
Memomate transforms conversations into lasting legacies - encouraging meaningful intergenerational connection and showcasing Generali’s vision for human-centred innovation, where technology strengthens connection, care, and well-being
In a world where technology often races ahead, Generali continues to ensure that innovation remains deeply human. This June, Generali France, in collaboration with Generali’s InsurTech hub House of Insurtech Switzerland (HITS), is proud to launch a pilot of Memomate - an AI-powered companion designed to support seniors by preserving the richness of their personal stories and encouraging meaningful intergenerational connection.
A companion that listens - and remembers
Memomate is more than just a digital assistant. It’s a compassionate listener, a memory keeper, and a bridge between generations. While it is not meant to replace the essential human intergenerational connection, it can help strengthen it - especially where stories and memories risk being lost. As few families keep written records of their elders’ life journeys, Memomate helps fill that gap by engaging seniors in weekly conversations and transforming their memories, passions, and experiences into beautifully written biographies, accessible to them and their loved ones.
As part of a six-week pilot, a group of Generali employees will have the opportunity to test Memomate with their own relatives. This initiative is not only a testament to the power of artificial intelligence but also to Generali’s unwavering commitment to being a Lifetime Partner to its customers. By addressing the emotional and social needs of seniors, Memomate exemplifies how technology can be used to enhance well-being, dignity, and connection.
Innovation with purpose
The Memomate pilot is a milestone in Generali’s broader innovation journey, reflecting the Group’s belief that innovation should always serve people first. It’s about creating solutions that are not only smart but also meaningful – because being a Lifetime Partner means more than offering protection: it means nurturing connection and embracing the future with empathy and trusted expertise.
As we embark on this pilot, we look forward to the insights it will bring and the lives it will touch. Because at Generali, innovation is not just about what we build - it’s about who we build it for.