Working with our suppliers
We work in an increasingly complex global arena, where establishing a network of lasting and mutually beneficial relationships with qualified contractual partners is crucial to maintaining consistently high standards of products and services quality, which in turn ensures a competitive advantage for the Group.
Our main contractual partners are service providers linked to our core business, plus a smaller number of goods suppliers and providers of support services (such as cleaning, maintenance, transport, etc.).
For us, it is a strategic goal to develop relationships both with national and local suppliers that can provide goods and/or services throughout the country and support the group to meet specific local needs, and with international and global suppliers that can help us to compete in the international market by offering products and services that create a long-term competitive advantage in terms of cost and quality.
For both local and global supply, we select and use the most reliable suppliers and those that allow us to limit the impact of our business activities on the environment along the entire supply chain. To this end, we favour suppliers that have social responsibility policies and that apply an eco-friendly approach, such as using green technologies and procedures or offsetting emissions associated with the services they provide.
Generali Group aims at working with suppliers and external parties who share Generali Values and philosophy and who are committed to promoting respect of the global environment, the human rights and labour rights, safety, quality and any factors which contribute to the welfare of society.
Communicating with Group Procurement
All suppliers wishing to contact directly Group Procurement can email it regarding:
- inquiries related to supplier’s qualification and evaluation
- inquiries related to Procurement procedures
- any other supplier or procurement related questions (i.e. accounts payable, processes, contacts, etc.).
Reporting concerns and warnings about procurement’s practices and conducts
All suppliers wishing to report any concern or warning related to procurement practices or conducts that are, in good faith, considered - even potentially - as inappropriate or inconsistent with the law, the "Code of Conduct" or the "Group Rules" or other internal policies, are welcome to choose one of the options detailed under the Code of Conducts section.
*The estimated data refer to suppliers other than those involved in the claims management and included in the following scope: Argentina, Brazil, Bulgaria, China, Croatia, Czech Republic, Europ Assistance, France, Generali Real Estate, Germany, Head Office and GSS, Hong Kong, Hungary, India, Indonesia, Investment, Italy, Japan, Malaysia, Philippines, Poland, Romania, Serbia, Slovak Republic, Slovenia, Spain, Switzerland, Thailand, United Kingdom, Vietnam.