Generali Group

          where we are


          Respecting human rights

          We are committed to safeguarding and promoting respect for fundamental human and labour rights across all spheres where we have an influence, in particular among our employees and our contractual partners.

          To demonstrate this commitment, we ensure all our policies and practices are in line with:

          In addition, we support the principles on human and working rights set out in the UN Global Compact initiative; regarding specific International Standards related to the insurance sector, the Group signed up the Principles for Responsible Investment (PRI) and subscribed the Principles for Sustainable Insurance (PSI); both initiatives were created and supported by the United Nations.

          OUR APPROACH

          The Group's policies and guidelines contribute to ensuring respect for human rights, with particular reference to the Code of Conduct, the Responsible Investment Guideline, the Responsible Underwriting Group Guideline, and the Ethical Code for suppliers.


          Furthermore, an in-depth human rights due diligence was launched starting from 2017. The main goal was to define a tool for mapping and assessing the priority areas of intervention, to prevent, mitigate and address the main human rights risks of violation, identifying the best mitigation and management procedures.

          Human rights due diligence, in line with the main international principles and tools, aims at assessing the main potential risks of violation of human rights on the basis of typical direct country risk and business risk, and allows an initial assessment in countries and activities with potentially greater exposure, considering the Group characteristics. Generali is defining a long-term action plan, based on these results, aimed at strengthening its risk management systems concerning human rights.

          OUR PEOPLE

          We provide a working environment that is free from any form of discrimination, harassment, intimidation or bullying, and we promote diversity and inclusion, because we believe that cooperation between people with different skills, perspectives, backgrounds and cultures is a key element to enabling business growth and innovation.

          We also recognise our employees' right to freedom of association and collective bargaining, and do not tolerate any form of illegal labour or exploitation, or mandatoryforced and child labour.

          The fundamental rights of workers are also reiterated in the European Social Charter, prepared in conjunction with the Group's European Works Council.,in the Code of Conduct and in the Generali Group’s Charter of Sustainability Commitments.


          We believe that it is fundamental to train and raise the awareness of our people in relation to the issues covered in our Code of Conduct. In 2018, 56,787 employees have completed the Code of Conduct training courses.


          In order to guarantee a responsible business along our supply chain, respecting all the principles of human and labor rights, Generali requires that its contractual partners respect, at all levels of their supply chain, the principles outlined within the Group policies, such as: the Ethical Code for suppliers of the Generali Group, the Code of Conduct for Purchasing and the internal Group Policy for outsourcing activities, as well as the main national and international standards, for example, the Fundamental Convention of the International Labor Organization (ILO) and the United Nations Universal Declaration of Human Rights.

          Compliance with these requirements is guaranteed through specific monitoring procedures. In the event of non-compliance, the Group searches for an adequate solution with the contractual partner and, in worst cases, implements proper sanctioning mechanisms, which could lead to the contract’s termination.


          The Group pays particular attention also to the indirect impacts on human rights that can be caused by insurance and investment activities.

          In the Responsible Investment Guideline we describe the process by which the potential human rights risks are taken into account in investment decisions. The Group integrates the traditional financial risk assessment with the analysis aimed at detecting policies, performances, practices and sustainability impacts of the issuing companies, in order to exclude companies considered not in line with the our principles. In particular, as regards ESG, we consider high-risk investments, financial instruments issued by companies involved in serious or systematic violations of human rights or companies who produce weapons that could violate fundamental humanitarian principles (cluster bombs, anti-personnel mines, nuclear weapons).

          In the Responsible Underwriting Group Guideline, the Group has set up a specific process aiming at identifying and evaluating counterparties with a higher exposure to ESG risks, such as the ones involved in the production of weapons that violate the main international conventions and in systematic violations of human rights, in order to properly discuss and evaluate their insurability within the Group. We identify the main ESG risks relating to P&C insurance activities, in specific sensitive sectors, such as defense or pornography.


          Compliance with the core international standards of the International Labour Organisation (ILO) is monitored by the Group Sustainability and Social Responsibility function, which sends a written questionnaire to Group's companies across the world on an annual basis.

          In 2018, this monitoring covered 93.4%* of the Group, and generated the following results:

          • child labour: there are no group workers under 16 years of age;
          • forced labour: the are no cases of mandatory or forced labour, or any other irregular form of labour in the group
          • freedom of association and collective bargaining: 98,1% of employees work in Group companies where there is employee representation; 93,1% of employees are covered by collective bargaining agreements and, where these are not in force, employees are hired through a formal written employment contract.

          * Data refers to the employees of the Group insurance companies


          Alleged human rights breachescan be reported - anonymously  where permitted by law - through the channels set out in the Code of Conduct.