Generali at Insurtech Insights London 2026: innovation, resilience and the future of insurance

Generali took part in Insurtech Insights London 2026, held on 18–19 March, joining thousands of industry leaders, innovators and entrepreneurs from more than 80 countries. The event once again proved to be a key forum for understanding how technology, sustainability and new risk dynamics are reshaping the insurance landscape.

Generali contributed to several sessions, bringing perspectives that linked innovation with long‑term value for customers, communities and the industry.

On the main stage, Lucia Silva, Generali Group Chief Sustainability Officer, joined the panel “Beyond Climate: Innovating for Societal Resilience.” Her contribution anchored the broader sustainability discussion in a crucial idea: resilience is becoming the new frontier of sustainability. Lucia Silva highlighted how climate challenges are intertwined with social vulnerabilities - from SMEs exposed to natural catastrophes to underserved groups facing widening health and pension gaps. She stressed that closing these gaps requires innovation, pragmatism and partnerships, especially as protection gaps continue to expand globally.

Drawing on Generali’s sustainability strategy, she emphasized two priorities:

• supporting a green and just transition
• strengthening societal resilience by enabling inclusive access to insurance and developing solutions tailored to vulnerable customer segments such as youth, elderly people and women.

Lucia Silva also reflected on the value of public–private partnerships, citing collaborations with UNDP and UNIDO focused on MSME resilience in Asia and sustainable coffee production in Africa - concrete examples of how innovation and cooperation can extend financial protection where it is most needed.

Giorgio Ripamonti, Generali VC Manager and Investment Scout, led a workshop dedicated to one of the most sensitive frontiers of technological change: AI‑driven risks and liability. His session explored how the rapid adoption of AI is reshaping underwriting, claims and operational models, but also creating new exposures that many organizations are still learning to navigate.
Giorgio Ripamonti shared practical considerations for building robust governance frameworks, helping companies incorporate AI in a way that is both innovative and responsible. He encouraged the audience to look beyond efficiency gains and consider how risk, accountability and model transparency will evolve as AI capabilities accelerate.

Giorgio Ripamonti also joined the panel “Fast, First or Forgotten? Finding the Advantage When Everyone’s Innovating,” where he discussed the pressure on insurers to differentiate in a market where speed, experimentation and agility have become essential. His reflections helped frame innovation not just as a competitive factor, but as a strategic capability that requires the right culture, risk management and long‑term vision – in line with Generali’s broader ambition to advance responsible innovation, as reflected in the AI & Data‑Driven Excellence strategic foundation.

Danilo Raponi, Generali Group Head of Innovation, participated across a series of panels that looked at the evolution of insurtech and the challenges of scaling new ideas within established organizations.
In the session “Quantum Leap: Preparing for the Next Frontier in Insurance Tech,” he discussed emerging technologies that are expected to reshape risk modelling, data processing and product development. His contribution offered a forward‑looking perspective on how insurers should prepare today to capture the opportunities - and manage the uncertainties - associated with quantum computing and next‑generation analytics.

Danilo Raponi also spoke in “Lessons Learned from Failed Insurance Experiments: Labs, Accelerators and Incubators,” reflecting on the value of experimentation even when outcomes fall short. He highlighted why a mature innovation ecosystem requires not only successes but also the ability to learn quickly, adapt and refine approaches.

Finally, in “A Brief History of Time: From InsurTech Innovations to Corporate Venture Capital,” he traced the industry’s shift from early disruptor‑driven models to today’s landscape shaped by strategic partnerships and corporate venture initiatives, emphasizing how collaboration continues to be a growth engine for meaningful innovation.

The 2026 edition of Insurtech Insights confirmed that the insurance sector is evolving at an unprecedented pace. AI, emerging technologies and more complex risk dynamics are redefining customer expectations and accelerating the need for resilient, accessible and sustainable solutions.

Generali’s contributions across the event reflected the Group’s ongoing commitment to shaping this evolution - combining innovation, sustainability and collaboration to create long‑term value for people, businesses and societies.

This approach is fully aligned with Generali’s ambition to harness new solutions and platforms as accelerators for the Lifetime Partner 27: Driving Excellence plan, which foresees €1.2–1.3 billion in investments in AI and technology to strengthen operational efficiency, technical excellence and customer experience