A Human-Centric Approach to Sustainable Performance

At Generali, being a Responsible Employer means putting People at the centre of how we operate and grow. We embed a human‑centric approach in our daily decisions, promoting wellbeing, inclusion, and continuous development to support sustainable performance over time

Being a Responsible Employer is a core element of our identity and a key driver of our long‑term sustainability.

We are committed to providing healthy and safe working environments that protect both physical and mental wellbeing, in line with our Code of Conduct and the European Social Charter, and supported by a wide range of wellbeing initiatives across the Group.

As our organisation evolves through workforce transformation, we ensure that everyone can express their full potential in a safe, ethical, and inclusive environment. This commitment is reflected in our People Strategy and in practices shaped by a human‑centric Culture developed over time.

 

How we put this approach into practice

Our approach translates into concrete actions that support our people’s experience throughout their journey at Generali.

We foster a respectful and inclusive workplace where People feel valued and empowered to be themselves. Diversity supports innovation and better decision‑making, while Equity and Inclusion are grounded in fairness and shared responsibility, shaping how we lead, collaborate, and work every day.

We actively listen to our People through regular engagement surveys and feedback initiatives. Understanding employees’ needs, aspirations, and experiences is essential to driving meaningful improvements and strengthening our ability to attract and retain talent, reinforcing our position as an Employer of Choice.

We support our People in developing the capabilities needed to succeed in a fast-changing environment. Continuous learning enables colleagues to grow as professionals, contribute to Generali’s transformation and strategic priorities, and support long-term sustainable growth.

We adopt AI and generative AI in a human‑centric, transparent, and responsible way. Clear ethical principles guide how these technologies are used, ensuring they enhance the employee experience, protect our People, and contribute to a future‑ready organisation.

Our hybrid model is built on trust, flexibility and performance. It supports work–life balance, inclusion, and a strong sense of belonging, while enabling effective collaboration through digital tools and new ways of working.

Open and constructive social dialogue with our People and their representatives is a key element of our approach. We recognise social dialogue as an enabler of trust, transparency, and sustainable value creation. Through ongoing engagement with employees’ representatives and social partners, we support responsible decision‑making and anticipate change, ensuring that our transformation remains inclusive and respectful of People’s rights and expectations.