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Tech in progress

How technological innovation is changing the insurance sector

How technological innovation is changing the insurance sector

What does innovation mean in the insurance sector? It means analysing big data, looking for a tighter interaction with customers and satisfying their needs with more customized services. But also to provide oneself with the necessary cultural flexibility  in order to change the way we see the world.

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Generali is one of the largest integrated insurance and asset management groups worldwide. Established in 1831, it is present in over 50 countries in the world, with a total premium income of € 95.2 billion and € 863 billion AUM in 2024. With around 87,000 employees serving 71 million customers, the Group has a leading position in Europe and a growing presence in Asia and Latin America. At the heart of Generali’s strategy is its Lifetime Partner commitment to customers, achieved through innovative and personalised solutions, best-in-class customer experience and its digitalised global distribution capabilities. The Group has fully embedded sustainability into all strategic choices, with the aim to create value for all stakeholders while building a fairer and more resilient society.