Generali Group

          where we are

                                   

          Data and performance

          Economic data

            2018 2017
          Gross written premiums (€ mln) 66,691 64,381
          Claims paid (€ mln) 47,337 45,472
          Operating result (€ mln) 4,857 4,713
          Net profit (€ mln) 2,309 2,110
          Dividend per share proposed (€) 0,90 0,85
          Total dividends proposed (€ mln) 1,413 1,330
          Totale Asset Under Management (€ bln) 488 487
          Regulatory Solvency Ratio 216% 207%
          Taxes (€ mln) 1,172 1,241

          *2017 data have been restated in line with the current perimeter of consolidation. For further consideration, please see the Annual Integrated Report and Consolidated Financial Statements 2018.

          Social data

            2018 2017 2016
          Italy 12,926 12,970 13,090
          France 6,855 7,145 7,594
          Germany 9,972 11,467 12,424
          Austria, CEE and Russia* 16,376 11,626 12,061
          International* 19,450 22,700 23,105
          Investments, Asset and Wealth Management** 1,821 1,860 1,866
          Group Holding and other companies*** 2,699 3,081 3,113
          Discontinued Operations 635 478 474
          TOTAL GENERALI GROUP 70,734 71,327 73,727

          *Central Eastern Europe (CEE) countries - Czech Republic, Poland, Hungary, Slovakia, Serbia/Montenegro, Romania, Slovenia, Bulgaria and Croatia - and Russia.

          **Includes Spain, Switzerland, Americas and Southern Europe, Asia, Europ Assistance and Other companies (including, Generali Global Health and Generali Employee Benefits).

          ***Includes the main Group entities operating in investment advisory, asset management and financial planning.

          **** includes the Parent Company’s management and coordination activities, including Group reinsurance, other financial holding companies and suppliers of international services not included in the previousgeographical areas.

            2018 2017 2016
          Manager 1,902 1,816 1,781
          Employees 52,516 52,339 53,498
          Sales force on payroll 16,154 16,958 18,238
          Other 162 214 210
          TOTAL GENERALI GROUP 70,734 71,327 73,727
            2018 2017 2016
          Women on Board of Directors (%) 38.4% 38.4% 38.4%
          Female in top-executive position (%) 11.5% 11.0% 13.0%
          Female managers (%) 25.3% 23.9% 23.0%
          Female employees (%) 50.8% 49.8% 49.4%
          Permanent female employees (%) 49.3% 48.4% 47.9%
            2018 2017 2016
          Permanent employees  63,327 64,058 65,872
          Fixed-term employees  7,407 7,269 7,855
          Full-time employees   61,881 61,709 64,642
          Part-time employees   8,853 9,618 9,085
          Employee hired  9,236 7,361 10,269
          Employee turnover 8,629 9,632 11,921
          Turnover rate (%) 12.2% 13.5% 16.2%
          Employees covered by collective bargaining agreements (%) 93.1% 83.1% 79.3%
          Workers represented by representative organizations of workers (%) 98.1% 91.7% 91.9%
          Workers represented in the European Works Council (%) 79.4% 80.6% 80.6%
            2018 2017 2016
          Training expenses (€ mln) 55.8 54.7 61.2
          Average hours of training per capita 35.4 33.2 37.3
          Trained employees (%) 96.6% 88.7% 91.1%

          Employee satisfaction in the Global Engagement Survey*

          -

          80%

          -
          Employees involved in performance management activities** 99% 86% 61%

          The figure is recorded every two years

          ** Data refers to Group companies equal to 54.743 employees (77,4% of the total), within the scope of the Group Performance Management process

            2018 2017 2016
          Number of injuries 319 452 535
          Absenteeism rate due to illness (%) 4.4% 4.3% 4.3%
          Absenteeism rate due to injury (%) 0.11% 0.09% 0.09%

          *Data refers to the following countries: Austria, France, Germany, Italy, Czech Rep., Spain, Switzerland, covering 87,5% in terms of total gross direct premium.

            2018 2017 2016
          Funds allocated to the community (€ mln) 12.9 12.3 14.6
          Socially Responsible Investments (€ bln)* 33.2 33.9 27.3
          Direct investments by the Group's insurance companies which are subject to the Responsible Investment Guideline (€ bln)* 289.4 296.1 285.0
          Premiums from products with a specific environmental value (€ mln)** 1,796.2 676.0 -
          Premiums from products with a specific social value (€ mln)** 10,651.2 11,272.0 -

          *2017 and 2016 data have been restated following a change in methodology.

          **Premiums from social and environmental products refer to companies that represent 94.4% of total gross direct written premiums contributing to the analysis. Their amount is hardly comparable with that of 2017 due to somemethodological improvements made during 2018.

            2018 2017 2016
          Number of clients (mln) 61 57 55
          Number of exclusive distributors (thousand) 155 155 151

          Environmental data*

          *Data refers to the scope of the Environmental Management System, which includes around 70 Group company sites and over 350 territorial offices in Austria, France, Germany, Italy, Czech Rep., Spain, Switzerland.

            2018 2017 2016
          Total emissions (tCO2e) 107,394 110,433 115,228
          Scope1 (tCO2e) 23,824 24,418 21,477
          Scope2 (tCO2e) 47,478 48,537 53,333
          Scope3 (tCO2e) 36,092 37,478 40,418
            2018 2017 2016
          Total emissions (tCO2e) 69,697 75,154 76,384
          Scope1 (tCO2e) 23,824 24,418 21,477
          Scope2 (tCO2e) 9,780 13,258 14,489
          Scope3 (tCO2e) 36,092 37,478 40,418
            2018 2017 2016
          Total energy (GJ) 715,593 731,815 754,979
              Energy per capita (GJ) 21.4 21.7 22.2
          Electrical energy (GJ) 398,503 410,767 449,144

              Purchased renewable energy (%)

          89.30% 73.20% 76.20%
          District heating (GJ) 161,408 164,402 176,727
          Natural gas (GJ) 75,741 79,214 79,292
          Diesel oil (GJ) 9,040 9,609 8,178
          Self-produced by trigeneration (GJ) 70,900 67,824 41,639
          Non-renewable energy consumption (GJ) 359,734 430,941 412,776
            2018 2017 2016
          TOTAL MOBILITY (km) 215,336,207 224,140,435 229,359,608
          Travel per employees (km) 4,467 4,826 4,417
          Corporate car fleet (km) 47,049,126 50,959,008 54,503,783
          Private car (km) 83,922,819 88,607,352 89,984,397
          Airplane (km) 45,399,567 42,515,160 46,600,585

                long-haul (km)

          7,976,586 6,004,562 6,036,277

               medium-haul (km)

          33,750,172 34,069,829 37,966,689

               short-haul (km)

          3,672,809 2,440,769 2,597,619
          Train (km) 38,964,695 42,058,915 38,270,842

                high-speed (km)

          28,363,179 29,912,699 28,131,925

                conventional (km)

          10,601,516 12,146,216 10,138,917
            2018 2017 2016
          TOTAL WATER (m3) 604,493 637,530 525,630
          Water per capita (m3) 18.1 18.9 15.4
          Water withdrawn for industrial use (m3) 131,562 121,257 132,546
            2018 2017 2016
          TOTAL PAPER (q) 53,524 56,005 59,284
          Paper per capita (q) 1.1 1.2 1.2
          Ecological certifed paper (%) 73% 85% 86%
            2018 2017 2016
          TOTAL WASTE (q) 55,718 61,145 70,524
          Waste per capita (q) 1.6 1.8 2.1
          Separate waste collection (%) 79% 75% 77%

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