Generali SpA

    premises & global services
                             

    Data and performance

    Economic data

      2017 2016
    Gross written premiums (€ mln) 68,537 68,907
    Claims paid (€ mln) 50,053 48,491
    Operating result (€ mln) 4,895 4,783
    Net profit (€ bln) 2.11 2.08
    Dividend per share proposed (€) 0.85 0.80
    Total dividends proposed (€ mln) 1,330 1,249
    Totale Asset Under Management (€ bln) 542 516
    Economic Solvency II ratio  230% 194%
    Taxes (€ bln) 1.2 0.9

    *2016 data has been restated. For more information please see the Annual Integrated Report and Consolidated Financial Statement 2017

    Social data

      2017 2016
    Italy 12,970 13,090
    France 7,145 7,594
    Germany 11,467 12,424
    CEE 11,626 12,061

    International*

    22,700 23,105
    Investments, Asset and Wealth Management** 1,860 1,866
    Group Holding and other companies*** 3,081 3,113
    Discontinued Operations 478 474
    TOTAL GENERALI GROUP 71,327 73,727

    *includes EMEA, Americas, Asia, Europ Assistance and other companies

    **includes the main Group entities operting in the investment advisory, asset management and financial planning

    ***includes the Parent Company's management and coordination activities, including Group reinsurance, other fianancial holding companies and suppliers of international services not included in the previous geographic areas

      2017 2016
    Manager 1,816 1,781
    Employees 52,339 53,498
    Sales force on payroll 16,958 18,238
    Other 214 210
    TOTAL GENERALI GROUP 71,327 73,727
      2017 2016
    Women on Board of Directors (%) 38.4% 38.4%
    Female in top-executive position (%) 11.0% 13.0%
    Female managers (%) 23.9% 23.0%
    Female employees (%) 49.8% 49.4%
    Permanent female employees (%) 48.4% 47.9%
      2017 2016
    Permanent employees  64,058 65,872
    Fixed-term employees  7,269 7,855
    Full-time employees   61,709 64,642
    Part-time employees   9,618 9,085
    Employee hired  7,361 10,269
    Employee turnover 9,632 11,921
    Turnover rate (%) 13.5% 16.2%
    Employees covered by collective bargaining agreements (%) 83.1% 79.3%
    Workers represented by representative organizations of workers (%) 91.7% 91.9%
    Workers represented in the European Works Council (%) 80.6% 80.6%
      2017 2016
    Training expenses (€ mln) 54.7 61.2
    Average hours of training per capita 33.2 37.3
    Trained employees (%) 88,7% 91,1%

    Employee satisfaction in the Global Engagement Survey*

    80%

    -
    Employees involved in performance management activities** 86% 61%

    *the figure is recorded every two years

    ** data refers to Group companies equal to 60.140 employees (84.3% of the total), within the scope of the Group Performance Management process

      2017 2016
    Number of injuries 452 535
    Absenteeism rate due to illness (%) 4.3% 4.3%
    Absenteeism rate due to injury (%) 0.09% 0.09%

    *The data refer to the following countries: Austria, France, Germany, Italy, Czech Rep., Spain, Switzerland.

      2017 2016
    Funds allocated to the community (€ mln) 12.3 14.6
    Socially Responsible Investments (€ bln) 37.2 30.7
    Direct investments by the Group's insurance companies which are subject to the Responsible Investment Guideline (€ bln) 345 322
    Premiums from products with a specific environmental value (€ mln)* 676 -
    Premiums from products with a specific social value (€ mln)* 11,272 -

    *The data refer to 93.5% of total Group direct premiums. In 2017 we reviewed the definition of products with social and environmental value and the internal reporting process. We have also expanded the scope. Data for 2017 is therefore not comparable to previeus years.

      2017 2016
    Number of clients (mln) 57 55
    Number of exclusive distributors (thousand) 155 151

    Environmental data

      2017 2016
    Scope1 (tCO2e) - Direct GHG emissions 24,408 21,881
    Scope2 (tCO2e) - Indirect GHG emissions 50,820 55,885
    Scope3 (tCO2e) - Other indirect GHG emissions 37,553 40,524
    TOTAL 112,782 118,290

    * The data refer to the scope of the Environmental Management System, which includes over 70 sites and 300 territorial offices in Austria, France, Germany, Italy, Czech Rep., Spain, Switzerland. 

      2017 2016
    TOTALE ENERGY (GJ) 744,464 771,856
    Energy per capita (GJ) 20.5 21.1
    Non-renewable energy consumption (GJ)  439,575 425,859
    Electrical energy (GJ) 416,431 453,715

         data processing centres (GJ)

    98,139 106,276

         self-produced by trigeneration (GJ)

    67,824 41,639

         purchased renewable energy (%) 

    74.6% 76.3%
    District heating (GJ) 171,683 182,574
    Natural gas (GJ) 79,214 85,751
    Diesel oil (GJ) 9,313 8,178

    * The data refer to the scope of the Environmental Management System, which includes over 70 sites and 300 territorial offices in Austria, France, Germany, Italy, Czech Rep., Spain, Switzerland. 

      2017 2016
    TOTAL MOBILITY (km) 224,140,435 229,359,608
    Travel per employees (km) 4,826 4,743
    Corporate car fleet (km) 50,959,008 54,503,783
    Private car (km) 88,607,352 89,984,397
    Airplane (km) 42,515,160 46,600,586

          long-haul (km)

    6,004,562 6,036,277

         medium-haul (km)

    34,069,829 37,966,689

         short-haul (km)

    2,440,769 2,597,619
    Train (km) 42,058,915 38,270,842

          high-speed (km)

    29,912,699 28,131,925

          conventional (km)

    12,146,216 10,138,917

    * The data refer to the scope of the Environmental Management System, which includes over 70 sites and 300 territorial offices in Austria, France, Germany, Italy, Czech Rep., Spain, Switzerland. 

      2017 2016
    TOTAL WATER (m3) 600,830 536,095
    Water per capita (m3) 16.6 14.9
    Water withdrawn for industrial use (m3) 121,257 132,546

    *The data refer to the scope of the Environmental Management System, which includes over 70 sites and 300 territorial offices in Austria, France, Germany, Italy, Czech Rep., Spain, Switzerland. 

      2017 2016
    TOTAL PAPER (q) 56,005 59,284
    Paper per capita (q) 1.2 1.2
    Ecological certifed paper (%) 85% 86%

    * The data refer to the scope of the Environmental Management System, which includes over 70 sites and 300 territorial offices in Austria, France, Germany, Italy, Czech Rep., Spain, Switzerland. 

      2017 2016
    TOTAL WASTE (q) 63,483 72,471
    Total waste (q) 1.7 2
    Separate waste collection (%) 75% 77%

    * The data refer to the scope of the Environmental Management System, which includes over 70 sites and 300 territorial offices in Austria, France, Germany, Italy, Czech Rep., Spain, Switzerland. 

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