Generali Group

          where we are

                                   

          Data and performance

          Economic data

            2017 2016
          Gross written premiums (€ mln) 68,537 68,907
          Claims paid (€ mln) 50,053 48,491
          Operating result (€ mln) 4,895 4,783
          Net profit (€ bln) 2.11 2.08
          Dividend per share proposed (€) 0.85 0.80
          Total dividends proposed (€ mln) 1,330 1,249
          Totale Asset Under Management (€ bln) 542 516
          Economic Solvency II ratio  230% 194%
          Taxes (€ bln) 1.2 0.9

          *2016 data has been restated. For more information please see the Annual Integrated Report and Consolidated Financial Statement 2017

          Social data

            2017 2016
          Italy 12,970 13,090
          France 7,145 7,594
          Germany 11,467 12,424
          CEE 11,626 12,061

          International*

          22,700 23,105
          Investments, Asset and Wealth Management** 1,860 1,866
          Group Holding and other companies*** 3,081 3,113
          Discontinued Operations 478 474
          TOTAL GENERALI GROUP 71,327 73,727

          *includes EMEA, Americas, Asia, Europ Assistance and other companies

          **includes the main Group entities operting in the investment advisory, asset management and financial planning

          ***includes the Parent Company's management and coordination activities, including Group reinsurance, other fianancial holding companies and suppliers of international services not included in the previous geographic areas

            2017 2016
          Manager 1,816 1,781
          Employees 52,339 53,498
          Sales force on payroll 16,958 18,238
          Other 214 210
          TOTAL GENERALI GROUP 71,327 73,727
            2017 2016
          Women on Board of Directors (%) 38.4% 38.4%
          Female in top-executive position (%) 11.0% 13.0%
          Female managers (%) 23.9% 23.0%
          Female employees (%) 49.8% 49.4%
          Permanent female employees (%) 48.4% 47.9%
            2017 2016
          Permanent employees  64,058 65,872
          Fixed-term employees  7,269 7,855
          Full-time employees   61,709 64,642
          Part-time employees   9,618 9,085
          Employee hired  7,361 10,269
          Employee turnover 9,632 11,921
          Turnover rate (%) 13.5% 16.2%
          Employees covered by collective bargaining agreements (%) 83.1% 79.3%
          Workers represented by representative organizations of workers (%) 91.7% 91.9%
          Workers represented in the European Works Council (%) 80.6% 80.6%
            2017 2016
          Training expenses (€ mln) 54.7 61.2
          Average hours of training per capita 33.2 37.3
          Trained employees (%) 88,7% 91,1%

          Employee satisfaction in the Global Engagement Survey*

          80%

          -
          Employees involved in performance management activities** 86% 61%

          *the figure is recorded every two years

          ** data refers to Group companies equal to 60.140 employees (84.3% of the total), within the scope of the Group Performance Management process

            2017 2016
          Number of injuries 452 535
          Absenteeism rate due to illness (%) 4.3% 4.3%
          Absenteeism rate due to injury (%) 0.09% 0.09%

          *The data refer to the following countries: Austria, France, Germany, Italy, Czech Rep., Spain, Switzerland covering 86% in terms of total gross direct premium.

            2017 2016
          Funds allocated to the community (€ mln) 12.3 14.6
          Socially Responsible Investments (€ bln) 37.2 30.7
          Direct investments by the Group's insurance companies which are subject to the Responsible Investment Guideline (€ bln) 345 322
          Premiums from products with a specific environmental value (€ mln)* 676 -
          Premiums from products with a specific social value (€ mln)* 11,272 -

          *The data refer to 93.5% of total Group direct premiums. In 2017 we reviewed the definition of products with social and environmental value and the internal reporting process. We have also expanded the scope. Data for 2017 is therefore not comparable to previeus years.

            2017 2016
          Number of clients (mln) 57 55
          Number of exclusive distributors (thousand) 155 151

          Environmental data

            2017 2016
          Scope1 (tCO2e) - Direct GHG emissions 24,408 21,881
          Scope2 (tCO2e) - Indirect GHG emissions 50,820 55,885
          Scope3 (tCO2e) - Other indirect GHG emissions 37,553 40,524
          TOTAL 112,782 118,290

          * The data refer to the scope of the Environmental Management System, which includes over 70 sites and 300 territorial offices in Austria, France, Germany, Italy, Czech Rep., Spain, Switzerland. 

            2017 2016
          TOTAL ENERGY (GJ) 744,464 771,856
          Energy per capita (GJ) 20.5 21.1
          Non-renewable energy consumption (GJ)  439,575 425,859
          Electrical energy (GJ) 416,431 453,715

               data processing centres (GJ)

          98,139 106,276

               self-produced by trigeneration (GJ)

          67,824 41,639

               purchased renewable energy (%) 

          74.6% 76.3%
          District heating (GJ) 171,683 182,574
          Natural gas (GJ) 79,214 85,751
          Diesel oil (GJ) 9,313 8,178

          * The data refer to the scope of the Environmental Management System, which includes over 70 sites and 300 territorial offices in Austria, France, Germany, Italy, Czech Rep., Spain, Switzerland. 

            2017 2016
          TOTAL MOBILITY (km) 224,140,435 229,359,608
          Travel per employees (km) 4,826 4,743
          Corporate car fleet (km) 50,959,008 54,503,783
          Private car (km) 88,607,352 89,984,397
          Airplane (km) 42,515,160 46,600,586

                long-haul (km)

          6,004,562 6,036,277

               medium-haul (km)

          34,069,829 37,966,689

               short-haul (km)

          2,440,769 2,597,619
          Train (km) 42,058,915 38,270,842

                high-speed (km)

          29,912,699 28,131,925

                conventional (km)

          12,146,216 10,138,917

          * The data refer to the scope of the Environmental Management System, which includes over 70 sites and 300 territorial offices in Austria, France, Germany, Italy, Czech Rep., Spain, Switzerland. 

            2017 2016
          TOTAL WATER (m3) 600,830 536,095
          Water per capita (m3) 16.6 14.9
          Water withdrawn for industrial use (m3) 121,257 132,546

          *The data refer to the scope of the Environmental Management System, which includes over 70 sites and 300 territorial offices in Austria, France, Germany, Italy, Czech Rep., Spain, Switzerland. 

            2017 2016
          TOTAL PAPER (q) 56,005 59,284
          Paper per capita (q) 1.2 1.2
          Ecological certifed paper (%) 85% 86%

          * The data refer to the scope of the Environmental Management System, which includes over 70 sites and 300 territorial offices in Austria, France, Germany, Italy, Czech Rep., Spain, Switzerland. 

            2017 2016
          TOTAL WASTE (q) 63,483 72,471
          Total waste (q) 1.7 2
          Separate waste collection (%) 75% 77%

          * The data refer to the scope of the Environmental Management System, which includes over 70 sites and 300 territorial offices in Austria, France, Germany, Italy, Czech Rep., Spain, Switzerland. 

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