Data and performance
Economic data
| 2016 | 2015 | |
| Gross written premiums (€ mln) | 70,513 | 74,165 |
| Claims paid (€ mln) | 48,871 | 49,398 |
| Operating result (€ mln) | 4,830 | 4,785 |
| Net profit (€ mld) | 2.1 | 2.0 |
| Dividend per share proposed (€) | 0.8 | 0.72 |
| Total dividends proposed (€ mln) | 1,249 | 1,121 |
| Totale Asset Under Management (€ mld) | 530 | 500 |
| Economic Solvency II ratio | 194% | 202% |
| Taxes (€ mld) | 0.9 | 1.1 |
Social data
| 2016 | 2015 | |
| Italy | 14,0910 | 17,074 |
| Germany | 12,424 | 12,998 |
| France | 7,594 | 7,619 |
| CEE | 12,061 | 12,626 |
| EMEA | 10,557 | 10,855 |
| Asia | 4,805 | 4,913 |
| Americas | 3,399 | 3,498 |
|
International operations* *International Operations is the cluster which includes the activities of the holding companies (including the reinsurance of the Group and the international activities of the Parent Company which have not been allocated in the other geographical areas), the business related to Europ Assistance and investment and real estate management activities for the Group companies. |
8,796 | 6,609 |
| TOTAL GENERALI GROUP | 73,727 | 76,191 |
| 2016 | 2015 | |
| Manager | 1,781 | 1,831 |
| Employees | 53,498 | 55,369 |
| Sales force on payroll | 18,238 | 18,827 |
| Other | 210 | 164 |
| TOTAL GENERALI GROUP | 73,727 | 76,191 |
| 2016 | 2015 | |
| Women on Board of Directors (%) | 38.4% | 36.4% |
| Female in top-executive position (%) | 13.0% | 14.0% |
| Female managers (%) | 23.0% | 24.4% |
| Female employees (%) | 49.4% | 49.6% |
| 2016 | 2015 | |
| Permanent employees | 65,872 | 68,572 |
| Fixed-term employees | 7,855 | 7,619 |
| Full-time employees | 64,642 | 65,524 |
| Part-time employees | 9,085 | 10,667 |
| Employee hired | 10,269 | 10,343 |
| Employee turnover | 11,921 | 12,587 |
| Turnover rate (%) | 16.2% | 16.5% |
| Employee expenses (€ mln) | 3,870 | 3,909 |
| Employees covered by collective bargaining agreements (%) | 79.3% | 81.2% |
| Workers represented by representative organizations of workers (%) | 91.9% | 91.3% |
| Workers represented in the European Works Council (%) | 80.6% | 79.9% |
| 2016 | 2015 | |
| Training expenses (€ mln) | 61,2 | 61,5 |
| Average hours of training per capita | 37,3 | 36,2 |
| Trained employees (%) | 91,1% | 95,6% |
|
Employee satisfaction in the Global Engagement Survey* *The figure is recorded every two years. |
- | 82% |
| 2016 | 2015 | |
| Number of injuries | 535 | 554 |
| Expense for health and safety (€ mln) | 4,8 | 5,0 |
| Absenteeism rate due to illness (%) | 4.3% | 4.5% |
| Absenteeism rate due to injury (%) | 0.09% | 0.09% |
*The data refer to the following countries: Austria, France, Germany, Italy, Czech Rep., Spain, Switzerland.
| 2016 | 2015 | |
| Funds allocated to the community (€ mln) | 14,6 | 14,4 |
| Socially Responsible Investments (€ mld) | 30,7 | 28,6 |
| Premiums from products with a specific environmental value (€ mln)* | 848 | 419 |
| Premiums from products with a specific social value (€ mln)* | 1.643 | 1.519 |
*The data refer to the following countries: Austria, France, Germany, Italy, Czech Rep., Spain, Switzerland.
| 2016 | 2015 | |
| Number of clients (mln) | 55 | n.d |
| Number of exclusive distributors (thousand) | 151 | n.d |
Environmental data
| 2016 | 2015 | |
| Scope1 (tCO2e) - Direct GHG emissions | 21,881 | 21,581 |
| Scope2 (tCO2e) - Indirect GHG emissions | 55,885 | 55,955 |
| Scope3 (tCO2e) - Other indirect GHG emissions | 40,524 | 42,513 |
| TOTAL | 118,290 | 120,053 |
| GHG emissions per capita (tCO2e)* | 2.28 | 2.34 |
* The data refer to the scope of the Environmental Management System, which includes over 70 sites and 300 territorial offices in Austria, France, Germany, Italy, Czech Rep., Spain, Switzerland.
| 2016 | 2015 | |
| TOTALE ENERGY (GJ) | 771,856 | 778,265 |
| Energy per capita (GJ) | 21.1 | 22.6 |
| Electrical energy (GJ) | 495,354 | 507,466 |
|
106,276 | 107,278 |
|
41,639 | 34,911 |
|
76.3% | 74,1% |
| District heating (GJ) | 182,574 | 175,782 |
| Natural gas (GJ) | 85,751 | 86,821 |
| Diesel oil (GJ) | 8,178 | 8,196 |
* The data refer to the scope of the Environmental Management System, which includes over 70 sites and 300 territorial offices in Austria, France, Germany, Italy, Czech Rep., Spain, Switzerland.
| 2016 | 2015 | |
| TOTAL MOBILITY (km) | 229,359,608 | 244,198,177 |
| Travel per employees (km) | 4,417 | 4,737 |
| Corporate car fleet (km) | 54,503,783 | 57,165,869 |
| Private car (km) | 89,984,397 | 89,825,931 |
| Airplane (km) | 56,600,586 | 56,386,300 |
|
6,036,277 | 6,290,709 |
|
37,966,689 | 36,050,728 |
|
2,597,619 | 15,044,864 |
| Train (km) | 38,270,842 | 39,772,928 |
|
28,131,925 | 28,767,767 |
|
10,138,917 | 11,005,161 |
* The data refer to the scope of the Environmental Management System, which includes over 70 sites and 300 territorial offices in Austria, France, Germany, Italy, Czech Rep., Spain, Switzerland.
| 2016 | 2015 | |
| TOTAL WATER (m3) | 536,095 | 549,607 |
| Water per capita (m3) | 14.9 | 16.1 |
| Water withdrawn for industrial use (m3) | 132,546 | 156,469 |
*The data refer to the scope of the Environmental Management System, which includes over 70 sites and 300 territorial offices in Austria, France, Germany, Italy, Czech Rep., Spain, Switzerland.
| 2016 | 2015 | |
| TOTAL PAPER (q) | 59,284 | 64,471 |
| Paper per capita (q) | 1,1 | 1,3 |
| Ecological certifed paper (%) | 86% | 86% |
| Recycled paper (%) | 6% | 6% |
* The data refer to the scope of the Environmental Management System, which includes over 70 sites and 300 territorial offices in Austria, France, Germany, Italy, Czech Rep., Spain, Switzerland.
| 2016 | 2015 | |
| TOTAL WASTE (q) | 72,471 | 69,973 |
| Total waste (q) | 2 | 2 |
| Separate waste collection (%) | 77% | 75% |
* The data refer to the scope of the Environmental Management System, which includes over 70 sites and 300 territorial offices in Austria, France, Germany, Italy, Czech Rep., Spain, Switzerland.