Data and performance


* Indicators reported within the Consolidated Non-Financial Statement subject to limited assurance by the external auditor.

Responsible investor

  2025 2024 2023 Baseline 2019

Absolute emissions (mln tCO2e)
The indicator refers to the carbon footprint of direct investment portfolio of the Group’s insurance companies in listed equities and corporate bonds.
The coverage is 71% for the year 2019, 75% for the year 2023, 88% for the year 2024, and 87% for the year 2025.

6.6 8.1 6.8 15.4

Carbon intensity of corporate investment portfolio (EVIC)
(tCO2e/€ mln invested)

The indicator refers to the carbon footprint of direct investment portfolio of the Group’s insurance companies in listed equities and corporate bonds, in terms of carbon intensity (EVIC).
The coverage is 71% for the year 2019, 75% for the year 2023, 88% for the year 2024, and 87% for the year 2025.

73 89 98 182
Carbon intensity (sales) (tCO2e/€ mln of sales)
The indicator refers to the carbon footprint of direct investment portfolio of the Group’s insurance companies in listed equities and corporate bonds, in terms of carbon intensity (sales).
The coverage is 85% for the year 2019, 92% for the year 2023, 89% for the year 2024, and 88% for the year 2025.
138 151 147 277
Direct investments in listed equities and corporate bonds (€ bln) 104 102.1 92 117.5

Emissions associated with listed equities and corporate bonds are obtained from the MSCI data provider, which gathers the most recent publicly available information (financial statements and/or issuers' websites) at the time of calculation for this reporting (and are therefore largely based on the previous financial year) and supplements it with estimates.

  2025 2024 2023 Baseline 2019
Absolute emissions of GRE real estate portfolio (tCO2e) 148,573 204,639 n.a. 405,280
Carbon intensity of GRE real estate portfolio (kgCO2e/m2) 23.9 33.5 n.a. 61.2
  2025 2024 2023
Absolute emissions (production-based approach) - PIL PPA (mln tCO2e) 13.3 13.6 12.9
Carbon intensity (production-based approach) - PIL PPA (tCO2e/€ mln invested)
The coverage is 99.9% for the year 2023, 99.7% for the year 2024, and 97.2% for the year 2025.
143.9 148.5 136.6
Direct investments in sovereign bonds (€ bln) 92 91.5 94.1

The metrics are calculated based on the emissions produced within a specific country (the so-called production-based approach). The perimeter includes sovereign bonds only. Sub-sovereigns, supranationals, and municipals are excluded.
Emissions associated with sovereign bonds are obtained from the MSCI data provider and are based on information from sources such as the United Nations and the World Bank.

  2025 Baseline 2024
Investment in climate solutions (€ bln) 35.3 26.7
Net new investments in climate solutions (€ bln) 8.7 n.a
  2025

Mean Species Abundance (MSA.km2/€ mln)
MSA measures the loss of biodiversity in a specific area attributable to a company’s activities, relative to the conditions of an undisturbed ecosystem.
The total perimeter of the analysis refers to direct investments in listed equities and corporate bonds, amounting to € 104 billion at year-end 2025, with a total coverage rate of 81%.

-0.06

MSA is calculated by using the MSA.km2 as unit of measure and expresses the loss of species generated by the activities of the company on its operating geographical areas, compared to the state of nature in this same area ten years ago. The assessment relies on data provided through the Iceberg Data Lab platform which applies internal models to allocate biodiversity loss (i.e. species decline) to each combination of activity, geographic location and pressure type. Input data include the issuer's reported data (revenues, production volumes, financial data, geographic location, etc.) complemented by third-party data sources. The reference pristine state of each area, defined as its biodiversity condition a decade earlier, is derived from the GLOBIO database.

Responsible insurer

  2025 2024 Baseline 2021
Emission intensity of personal motor insurance portfolio (ktCO2e/€ mln) 0.26 0.30 0.35

Emission intensity of Global Corporate & Commercial insurance portfolio
(ktCO2e/€ mln)

0.18 0.20 0.27
  2025 Baseline 2024
Gross direct written premiums from climate insurance solutions (€ mln) 2,223 1,821
  2025 Baseline 2024
New business premiums (NBP) for pension, life and health protection insurance solutions for underserved customers (€ mln) 3,517 3,205
  2025 2024 2023
Customers (mln)
The number of customers refers to either a physical person or a legal entity that holds at least one active insurance policy and pays a premium to Generali accordingly, a banking product or a pension fund product.
75 71 70
Number of agents (thousand)
The number of agents refers to sales force within traditional distribution networks.
163 161 164
Relationship NPS
The Relationship Net Promoter Score (RNPS) is an indicator based on customer research data and calculated deducting the percentage of detractors from the percentage of promoters. The indicator spans 23 markets where we operate under the Generali brand: Argentina, Austria, Bulgaria, Croatia, Czech Republic, France, Germany, Greece, Hungary, India, Indonesia, Italy, Malaysia, Poland, Portugal, Romania, Serbia, Slovakia, Slovenia, Spain, Switzerland, Thailand, and Vietnam.
22.4 22.4 21.5

Responsible employer

Workforce

  2025 2024
Total Generali Group 88,249 86,851
of which Male 42,247 41,545
of which Female 45,999 45,304
of which Other 2 2
of which Not reported 1 0
  2025 2024
Europe 68,927 68,310
Asia Pacific & Middle East 14,652 13,787
Latin America 3,218 3,314
North America 1,452 1,440
Total Generali Group 88,249 86,851
  2025 2024
Managers 2,435 2,506
Middle Managers 13,715 13,164
Employees 53,472 52,855
Sales attendant 18,435 18,190
Other 192 136
Total Generali Group 88,249 86,851
  2025 2024
Under 30 years old 11,718 11,303
Between 30 and 50 years old 50,798 50,437
Over 50 years old 25,733 25,111
Total Generali Group 88,249 86,851
  2025 2024
Permanent employees* 82,941 81,324
Temporary employees* 5,298 5,511
Non-guaranteed hours employees*
Non-guaranteed hours employees are employed by the Group without a guarantee of a minimum or fixed number of working hours.
10 16
Full-time employees 77,974 76,578
Part-time employees 10,275 10,273
Employees hired 14,720 14,505
of which under 30 years old 6,159 6,046
of which between 30 and 50 years old 7,583 7,516
of which over 50 years old 978 943
Female Employees hired 7,425 7,492
Employees turnover* (1) 12,783 12,597
Turnover rate (%)* (1) 14.5 14.5
Female turnover rate (%) 14 13.8
Voluntary turnover rate (%) 7.5 8.8
Employees covered by collective bargaining agreements (%)* 68 67.9
Workers represented in the European Works Council (%) 73.4 73.7

(1) Starting from 2024, figures are computed according to methodology and guidelines aligned with CSRD reporting standards for all legal entities.

  2025 2024
Women on Board of Directors (%) 46.2 46.2
Female in top-executive position (%)
In the Group Management Committee.
20 20
Women in strategic positions (%)*
Strategic positions are defined as those related to the Group Management Committee (GMC), the Generali Leadership Group, and their direct reports. The data source is Orion, a Group IT system. Metrics are calculated including all Group consolidated companies, excluding asset and wealth management ones and immaterial exclusions due to local specificities.
40.7 38.6
Women in managerial positions (%)
The indicator refers to women in managerial positions defined as employees with at least one direct report and not included in the strategic positions.
42.9 40.4
Female employees (%)* 52.1 52.2
Permanent female employees (% on total permanent employees) 51.7 51.6
Gender Pay Gap (%)*
The Gender Pay Gap measures the difference in average hourly pay levels between male and female employees, expressed as percentage of the average hourly pay level of male employees.
26.9 28.4
Persons with disabilities amongst employees (%)
In calculating this indicator, the number of employees with disabilities is defined in accordance with the definition of disability established by local national laws. Therefore, the disclosure of this information in certain countries where the Group operates may be subject to legal restrictions or limitations on data collection (e.g. the United States). The percentage is based on the employees’ headcount out of the total Group workforce.
3 3
  2025 2024
Training Investment (€ mln)* 74 62.5
Average number of training hours per employee*
The calculation of the indicator excludes inactive employees, while including those who joined during the year, and it also considers business and local context peculiarities.
36.5 32.7
Trained employees (%) 100 100
Upskilling index (%)*
Monitoring of the metric begins with data collection in the first quarter of 2025 and does not include a baseline value. Monitoring ends in the last quarter of 2027.
31 N/A
Employee engagement rate (%)*
This index is calculated as the average of the results of six specific questions in the Group survey and it is a measure that summarizes employees’ belief in the company’s goals and objectives (rational connection), their sense of pride in working at Generali (emotional connection), and their willingness to go the extra mile to support the corporate success (behavioral connection). In 2025, the third edition of the Global Pulse Survey was conducted, with approximately 69,000 respondents out of more than 77,300 employees invited to participate (about 89%). The discrepancy between the total number of employees and those actually invited is primarily due to the number of employees who left the Group between the launch of the initiative and the actual distribution of the survey, as well as the exclusion of selected recently acquired companies or those with specific business peculiarities.
85 83
Employees who participated in the performance review cycle (%)
Data refers to the population considered for the process (excluding fixed-term contracts, new hires not included in the process, employees on extended leave, etc.). The data is calculated as the ratio of the number of employees who completed the performance cycle during the year to the total number of eligible employees. In 2025, the percentage of eligible employees, i.e. those who took part in the performance cycle and the related reviews, stood at 76.6%.
97.7 97.5
  2025 2024
Percentage of employees who are covered by health and safety management system* 100 100
Number of fatalities as result of work-related injuries and work-related ill health* 0 1
Number of recordable work-related accidents* (2) 649 654
Rate of recordable work-related accidents*
It is calculated as the number of work-related accidents divided by the total number of hours worked by our employees and multiplied by 1,000,000. In cases where it was not possible to directly calculate the number of hours worked, this number was estimated on the basis of normal or standard hours of work, taking into account entitlements to periods of paid leave of absence from work (e.g., paid holidays, paid sick leave and public holidays).
4.7 4.7

(2) Figure computed according to methodology and guidelines aligned with CSRD reporting standards for all legal entities.

Group operations

Data refers to the scope of the Group Environmental Management System (EMS), which represents the following organizational units: Argentina, Austria, Bulgaria, Banca Generali, Chile, Croatia, Czech Republic, Europ Assistance, France, Germany, Greece, Hungary, Ireland, Italy, Malaysia, Romania, Poland, Portugal, Slovakia, Slovenia, Serbia, Spain, Switzerland and the UK. The change of consolidation approach from operational control to financial control made it necessary to restate the entire trend from 2019.

  2025 2024 2023 Baseline 2019
Scope 1 (tCO2e) (A) 32,262 31,887 36,762 50,027
Scope 2 - market based (tCO2e) (B) 4,326 8,956 14,159 25,167
Scope 2 - location based (tCO2e) 49,797 53,209 55,299 79,866
Scope 3 (excluding commuting) (tCO2e) (C) 40,448 41,162 43,918 74,489
Scope 3 (including commuting) (tCO2e) 79,632 79,891 N/A N/A
Scope 3 - Purchased goods and services (tCO2e) [Cat. 1] 4,551 5,288 6,024 11,770
Scope 3 - Fuel-and-energy-related activities (not included in scope 1 or 2) (tCO2e) [Cat. 3] 23,250 24,130 25,711 36,938
Scope 3 - Waste generated in operations (tCO2e) [Cat. 5] 898 1,087 1,121 1,426
Scope 3 - Business travel (tCO2e) [Cat. 6] 11,749 10,657 11,062 24,355
Scope 3 - Commuting (tCO2e) [Cat. 7] 39,184 38,729 N/A N/A
Total emissions (tCO2e) (A+B+C) 77,036 82,005 94,839 149,684

Note: GHG emissions are calculated in accordance with the GHG Protocol - Corporate Accounting and Reporting Standard, represent 100% of the Group's workforce linked to emission sources in financial control (79.9% measured and 20.1% extrapolated), and exclude the emissions of the agricultural business of the Leone Alato group and the real estate portfolio managed by GRE. The measured data represent the following organisational units: Argentina, Austria, Bulgaria, Banca Generali, Chile, Croatia, Czech Republic, Europ Assistance, France, Germany, Greece, Hungary, Ireland, Italy, Malaysia, Romania, Poland, Portugal, Slovakia, Slovenia, Serbia, Spain, Switzerland and the UK. The GHG emissions of organisational units not included in this list have been extrapolated. The change of consolidation approach from operational control to financial control made it necessary to restate the entire trend from 2019. The gases included in the calculation are CO2, CHand N2O for combustion processes and all climate-altering gases reported in the IPCC AR4 for other emissions (long-lived greenhouse gases - LLGHGs). Scope 3 category 1 - Purchased goods and services includes paper purchase and water-related services, Scope 3 category 6 - Business travel includes air, train and private or rented car travels.

  2025 2024 2023 Baseline 2019
Biogenic emissions (tCO2e) 114 82 97 23


Note: the GHG emissions from biofuels are reported separately and are not included in the emissions data of the above tables, as stated by the GHG Protocol and exclude the emissions of the agricultural business of the Leone Alato group and the real estate portfolio managed by GRE.

  2025 2024 2023 Baseline 2019
Purchased electrical energy (GJ) 316,001 346,721 366,895 545,513
Purchased renewable energy (%) 99 94 87 79
Generation of renewable energy (GJ) 913 587 681 400
District heating (GJ) 107,002 114,780 126,258 162,057
District cooling (GJ) 9,697 7,769 15,720 27,424
Natural gas (GJ) 60,380 63,305 70,453 119,680
Natural gas consumed by trigeneration (GJ) 154,684 139,861 186,334 200,341
Diesel oil (GJ) 79,949 113,300 136,894 242,024
Gasoline (GJ) 96,715 78,177 60,223 48,253
LPG (GJ) 2,614 5,011 5,898 5,323
Biofuel (GJ) 2,070 1,487 1,754 416
Total energy (GJ) 830,025 870,998 971,110 1,351,431
of which non-renewable energy consumption (GJ) 511,375 541,396 650,628 918,846


Note: energy data represent the organizational units listed above, covering the 79.9% of the Group employees. Diesel oil and gasoline include the fuel consumption of the company cars' fleet. Purchased electrical energy includes electricity used in buildings and to charge company cars in public charging points. Considering buildings, the Group purchases 100% renewable electricity where available.

  2025 2024 2023 Baseline 2019
Private car (km) 24,887,364 25,312,566 28,934,678 65,862,685
Airplane (km) 49,728,278 45,073,683 43,292,141 81,965,927
Long-haul (%) 28 27 31 23
Medium-haul (%) 65 67 62 67
Short-haul (%) 7 6 7 10
Train (km) 37,655,212 33,060,221 31,084,808 52,576,151
High-speed (%) 81 82 84 81
Conventional (%) 19 18 16 19
Total mobility (km) 112,270,854 103,446,470 103,311,627 200,404,763


Note: mobility data represent the organizational units listed above, covering the 79.9% of the Group employees.

  2025 2024 2023 Baseline 2019
Total water withdrawal (m3) 379,525 507,044 721,651 964,462
Total wastewater discharge (m3) 379,525 507,044 721,651 964,462
Total waste production (ton) 3,809 5,793 5,053 10,407
Waste for recycling (%) 69 77 71 82
Non-hazardous waste recycled (%) 69 77 71 82
Non-hazardous waste incinerated (%) 11 6 8 7
Non-hazardous waste sent to landfill (%) 20 17 21 11
Total hazardous waste (ton) 19 223 41 43
Hazardous waste (%) 0.5 3.8 0.8 0.4
Total paper consumption (ton) 3,084 3,726 4,251 8,344
Environmentally certified paper (%) 76 78 83 59


Note: other environmental data represent the organizational units listed above, covering the 79.9% of the Group employees.

Responsible Corporate Citizen

  2025 2024 2023
Beneficiaries reached* 515,167 342,087 225,930
Active countries for The Human Safety Net* 25 26 26
Number of volunteering hours for The Human Safety Net 101,794 90,772 60,359
Funds allocated to the community (€ mln) 20.3 16.8 14.5
of which The Human Safety Net (€ mln) 15.2 12.6 9.4

Group Greenhouse Gas Emissions

  2025 2024
Gross Scope 1 GHG emissions 58,719 60,502
Scope 2 GHG emissions    
Gross location-based Scope 2 GHG emissions 145,501 175,906
Gross market-based Scope 2 GHG emissions 60,134 84,325
Total gross indirect (Scope 3) GHG emissions 20,871,212 22,828,202
1. Purchased goods and services 16,740 25,828
3. Fuel and energy-related activities 24,329 23,798
4. Upstream transportation and distribution 741 1,128
5. Waste generated in operations 911 1,036
6. Business travel 11,971 9,616
7. Employee commuting 39,580 n.a.
9. Downstream transportation and distribution 1,783 1,127
10. Processing of sold products 904 1,429
12. End-of-life treatment of sold products 580 806
13. Downstream leased assets 57,559 85,605
15. Investments 20,716,115 22,677,829
Total GHG emissions (location-based) 21,075,433 23,064,610
Total GHG emissions (market-based) 20,990,066 22,973,029

Emissions are defined and calculated according to the principles of the GHG Protocol - Corporate Accounting and Reporting Standard and to those of the PCAF (Partnership for Carbon Accounting Financials).
Emissions related to insurance portfolios are not included, as they are not covered by the categories defined by the sustainability reporting standard.

Our own operations (offices, data centers, mobility)

Emission reduction target on all Scopes by 35% by 2025 and by 60% by 2030 vs 2019

Net-zero emissions by 2035

Direct investment portfolio of Generali’s insurance companies in listed equities and corporate bonds (corporate investment portfolio) – Scope 3, Cat. 15

Carbon intensity reduction by 60% by 2030 vs 2019

Net-zero target by 2050

GRE real estate portfolio

Carbon intensity reduction by 60% by 2030 vs 2019

Net-zero target by 2050

Banca Generali group Banca Generali group reduction targets webpage
Leone Alato group Leone Alato group reduction targets webpage

Note: for own operations, the 2030 target includes the following sub targets: -70% on Scope 1 + 2; -50% on Scope 3. The scope of the target excludes the contribution of employee commuting emissions (Scope 3, category 7).