Generali SpA

    premises & global services

    How we report

    How we report

    For thirteenth years, we have been reporting on our Group’s commitment to contribute to the society we live in – a contribution founded on our profession as insurers, but that goes beyond the limits of our business objectives. In addition to our Sustainability Report, for the last three years we have been producing an Integrated Report, to make clear to all our stakeholders how sustainability is integrated into our business and underpins its development and its results.


    The Sustainability Report, drafted annually and approved by the Board of Directors, informs our stakeholders of our commitments, actions and performances in the social and environmental spheres, which also underline our support for the United Nations Sustainable Development Goals.


    The Sustainability Report is available both in PDF format and in an interactive version, where the interactive GRI Content Index is available for an easy consultation.




    The Sustainability Report of Generali is in line with the core principles of balance, comparability, accuracy, clarity, timeliness and reliability, and identifies our stakeholders according to the AA1000 standard. It also complies with the G4 reporting guidelines of the Global Reporting Initiative (GRI), applying the in accordance – core option, and the relative Sector Disclosures for Financial Services.

    In 2014 we launched a process to identify the most important issues on which to concentrate our attention and efforts, in line with the GRI-G4 guidelines. This activity enabled us to define the materiality matrix, which pinpoints material aspects that can have a significant economic, social and environmental impact on the Group’s activities and which, influencing the expectations, decisions and actions of stakeholders, are perceived as relevant by the latter.


    The information and data mainly refer to the year that ended on 31 December 2016. To guarantee the comparability of the most significant indicators over time and to enable readers to compare our results, the current values are compared against those of the previous period using graphics and tables.

    The information refers to the Group’s consolidation scope.Where this is unavailable, it refers to the insurance companies - with the exception of those of the Europ Assistance group - that operate in Austria, France, Germany, Italy, Czech Republic, Spain and Switzerland.

    The Sustainability Report has not undergone external assurance, the Group preferring to concentrate its available resources on improving its social and environmental performance and the efficiency of the reporting process, in terms of both quality and quantity, and in accordance with the interests of our stakeholders. However, since 2011 we have requested and obtained ISO 14064-1 certification from certification body RINA Services S.p.A. for direct emissions deriving from the direct burning of fossil fuels for heating, for the production of electricity and thermal energy, and for running the corporate fleet (Scope1), and for indirect emissions from energy consumption (Scope2). The data regarding the 2016 emissions are currently being certified.

    GRI Content Index

    GRI Content Index 2016 256 kb