Generali Group

          where we are

                                   

          Goals and results

          Based on the results achieved in 2017, we have confirmed the financial targets for the period 2015-2018: over €7 billion in cash generation, more than €5 billion in dividends and an Operating RoE of over 13%.

          FINANCIAL TARGETS 2015-2018

          We aim to achieve our targets by following six strategic pillars, with clearly defined KPIs, as listed below together with the status of implementation at June 2018.
           

          ACCELERATING TOWARDS EXCELLENCE: TARGETS AND ACHIEVEMENTS

          IMPROVE OPERATING PERFORMANCE
          Optimise
          international
          footprint
          At least €1bn cash proceeds from disposals Achieved
          • Signed deals worth about €1.5 bn
          Rationalise the operating machine €200m net reduction in nominal operating expenses in mature markets Achieved
          • Achieved as of year-end 2017
          Enhance technical capabilities Best Combined Ratio, further improve performance vs. peers On target
          • 92% in 1H18, improved by 0.8p.p. vs. 1H17
          Guarantees maximum 0% on new traditional business On target
          • 14bps at 1H18 (-11bps vs. 1H17), 1bp in Euro-area

           

          LONG-TERM VALUE CREATION
          Rebalance our portfolio 30bps reduction of avg. portfolio guarantee to 1.5% Achieved
          • 1.39% at 1H18, -42bps over the plan period (20bps impact of the agreement on Generali Leben and the geographical optimization program)
          +6p.p. capital light reserves as % of total Achieved
          • +8.4p.p. shift to capital-light reserves (3.2p.p. impact of the agreement on Generali Leben and the geographical optimization program)
          €150m additional net result from Asset Management in 2020 On target
          • €36m additional net result from AM in 1H18 vs. 1H16
          Customer & distributor innovation +2p.p. increase in retention On target
          • 90% of customers covered by NPS program, with NPS metrics improving
          • Other programs: Mobile Hub, Distributors NPS, Digital Agent…
          Strengthen the brand +3% mature market brand preference Acceleration plan activated
          • Innovative marketing solutions
          • Important deal with DVAG in Germany to distribute Generali brand exclusively

           

           

          Consolidated Results as of 31 December 2017 - Press Release 740 kb  
          Presentation of Results at 31 December 2017 2 mb  
          Generali Investor Day 2016 - Press release 351 kb  
          Investor Day 2016 presentation 5 mb