Responsible Insurer

Eco-Easy eClaims Portal

Ivy Shu from Assicurazioni Generali S.p.A. - Hong Kong branch - Branch office
With a commitment to being a Lifetime Partner to our customers and partners, we continuously strive to enhance our services and offerings. At the same time, we incorporate sustainability to drive every aspect of our improvement.

One recent example of this commitment is the launch of our eClaims portal. This user-friendly online interface allows our customers to effortlessly submit their Travel claims. By eliminating paper forms and communications, we are reducing waste and promoting a paperless experience.

The eClaims portal also offers flexibility to our customers. They can save their claim as a draft and resume where they left off at a later time, ensuring accuracy and completeness at their own pace. This added convenience brings peace of mind to our customers, making the claims process easier and more efficient.

Our dedication to the environment goes beyond the benefits of reduced paper usage. We genuinely care about making a difference for our customers, our future and contribute to a greener world.

Eco-Easy eClaims Portal

With a commitment to being a Lifetime Partner to our customers and partners, we continuously strive to enhance our services and offerings. At the same time, we incorporate sustainability to drive every aspect of our improvement.

One recent example of this commitment is the launch of our eClaims portal. This user-friendly online interface allows our customers to effortlessly submit their Travel claims. By eliminating paper forms and communications, we are reducing waste and promoting a paperless experience.

The eClaims portal also offers flexibility to our customers. They can save their claim as a draft and resume where they left off at a later time, ensuring accuracy and completeness at their own pace. This added convenience brings peace of mind to our customers, making the claims process easier and more efficient.

Our dedication to the environment goes beyond the benefits of reduced paper usage. We genuinely care about making a difference for our customers, our future and contribute to a greener world.

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Generali is one of the largest integrated insurance and asset management groups worldwide. Established in 1831, it is present in over 50 countries in the world, with a total premium income of € 95.2 billion and € 863 billion AUM in 2024. With around 87,000 employees serving 71 million customers, the Group has a leading position in Europe and a growing presence in Asia and Latin America. At the heart of Generali’s strategy is its Lifetime Partner commitment to customers, achieved through innovative and personalised solutions, best-in-class customer experience and its digitalised global distribution capabilities. The Group has fully embedded sustainability into all strategic choices, with the aim to create value for all stakeholders while building a fairer and more resilient society.