At ITC Europe, one message emerged with clarity: innovation creates value only when it translates into impact.
This was the guiding principle behind the Generali ITC Challenge Lab, led by Giorgio Ripamonti, where real industry challenges were confronted with executable solutions. The experience reinforced a critical shift for the industry—moving decisively beyond experimentation toward tangible, scalable outcomes. The focus centered on one of the most pressing emerging risks driven by the adoption of a key disruptive technology: Artificial Intelligence. Its rapid evolution is outpacing existing risk frameworks, requiring the industry to accelerate its ability to respond.
At the same time, new threats such as disinformation—explored by Dr. Samyr Mezzour through the DisMis initiative—are no longer theoretical; they are already translating into measurable claims and financial losses. Together, these developments point to a broader reality: risk is becoming increasingly systemic, demanding coordinated, industry-wide responses rather than isolated initiatives.
In parallel, innovation is reshaping capabilities across the value chain. Solutions like Generali’s MetaRelp, developed with the contribution of Matthew Day, Adrián Díaz de Ilarraza Bozal, and Panayiota Chrysostomou, demonstrate how risk management is becoming more dynamic, scalable, and preventive. This reflects a structural transition: innovation is moving from isolated pilots to embedded capabilities, and value is increasingly created through ecosystems rather than standalone initiatives.
Against this backdrop, Generali is leaning in with a clear positioning—anticipating emerging risks early, converting innovation into execution, and scaling capabilities across the Group. The direction is clear: insurance is evolving from protecting assets to protecting systems, and the next phase of the industry will be defined by those able to consistently translate innovation into real impact at scale.