Financial Inclusion

Our commitment to financial inclusion in the communities where we operate

At Generali we believe that all individuals and businesses should have access to useful and affordable insurance that meet their needs.

Some groups of clients are especially underserved due to their vulnerability when it comes to insurance, and we are committed to innovate and expand the range of insurance services available to underserved groups, as well as offer non-financial support and promote the financial well-being of underserved groups. We are also aware that we cannot reach these goals alone and we believe in the power of partnerships to expand the reach of inclusive finance.

These are our key partnerships and best practices in terms of products, services and non-financial support:

Generali & UNDP Partnership
A unique partnership aiming to boost access to insurance and risk finance solutions to reduce the protection gap and increase the socio-economic wellbeing of some of the world’s most vulnerable people and places.

THSN - Financial Education Programme
Financial education is now a strategic component of the For Families Program at The Human Safety Net. This integration addresses both the financial needs of parents and caregivers while fostering responsive caregiving and creating more opportunities for early learning.

Insurance solutions for societal resilience
The Group’s commitment to supporting the societal resilience is reflected in the development of pension, protection and health insurance solutions that promote and strengthen social inclusion in the demographic evolving scenario, to be addressed with renewed interest to the mostly underserved and therefore more vulnerable segments of the population, such as women, young people, the elderly, families, and migrants/refugees.

Best practices

Financial Inclusion Products & Services

PRODUCTS & SERVICES DESCRIPTION TARGETED CLIENTS NUMBER OF CLIENTS REACHED  

NUMBER OF TRANSACTION/
CONTRACTS  
Microinsurance Health protection for low-income group that covers against disability or death due to accidents. Poor and/or low-income individuals More than 6,000,000 2*
Other financial inclusion service Remote assistance service for elderly people and adults with disabilities or loss of autonomy which allows them to immediately contact qualified tele-assistants and to organize the intervention of the emergency services. Other underserved groups – Elderly people Up to 70,000 Up to 70,000
Microinsurance Crop and cattle insurance scheme aiming at providing financial support to farmers suffering crop/loss/damage, stabilizing farmers income to ensure their continuance and ensuring flow of credit to the agriculture sector. Microbusinesses (farmers)
Individuals in rural or hard-to-reach areas		 More than 5,700,000 More than 25,000

*Bancassurance agreements collectively provide coverage to more than 6 million people, specifically low-income group.


Financial Inclusion - Non-Financial Support

NON-FINANCIAL SUPPORT DESCRIPTION TARGETED CLIENTS QUANTITATIVE SOCIAL IMPACT
Business management tools or training

Entrepreneurship Programme: Support participants to set up a business.

Many refugees and migrants living in vulnerable conditions have the skills, passion and resilience to become entrepreneurs, but they face many obstacles: language barriers, regulations and procedures that differ from those in their country of origin, loss of network, etc. These are all obstacles that prevent them from setting up their own business. Within the Entrepreneurship programme, the Generali Foundation's "The Human Safety Net" encourage people with refugee or migrant backgrounds to explore and further develop their skills as entrepreneurs, supporting them in gaining the right business skills, legal advice, expert mentoring, and networking opportunities to launch or grow their businesses.		 Poor and/or low income individuals
Other underserved groups – Migrants

7,028

Number of persons reached in Entrepreneurship Programme

1,290

Businesses created among 7 countries: 73% of them still active
Business management tools or training

Employability Programme: Support participants in training for and finding a job.

For refugees arriving in a new country, numerous barriers hinder their full economic inclusion. Many face difficulties in restarting their careers.

However, with the right tools and guidance, they can successfully re-enter the workforce and pursue their professional aspirations. Within the Employment programme, the Generali Foundation's "The Human Safety Net" aims at giving job-seeking refugees and migrants living in vulnerable conditions access to more than 20 different types of professional or vocational training, enabling them to take a first step into the labour market or to progress and grow their career.		 Poor and/or low income individuals
Other underserved groups – Migrants

11,142

Number of persons reached in Employability Programme
3,979

Jobs obtained, 54% of participants have a durable job contract (over 12 months)
Financial or digital literacy training

Financial Education for Families Programme.

In 2024 almost 25% of children in the EU are at risk of poverty. Within the Families programme, the Generali Foundation's "The Human Safety Net" has been delivering financial education programmes to parents in vulnerable communities across Europe, Southeast Asia, and Latin America, with the aim of strengthening families’ resilience and create a foundation for long-term stability and child wellbeing.

Poor and/or low-income individuals

9,900

Number of persons reached in financial education for families programme
91% Caregivers have increased competence and bring changes in family lives