Environmental Management System
Since 2009 the Group has been involved in a project aimed at introducing an Environmental Management System (EMS) which complies with the requirements of the ISO 14001 standard, an international
standard that aim at providing companies elements for implementing an efficient
and effective EMS. The main goal of the System is to manage the most important environmental aspects,
thereby implementing the Environmental Policy in order to achieve the environmental and economic objectives.
Six of the most important countries for corporate business are involved in the
implementation of the EMS: Italy, Austria, France, Germany, Spain and Switzerland,
excluding companies in the Europ Assistance group. The System involves 78 insurance
and banking sites, including related service activities, covering 39.1% of total
Group workforce and 80.4% of total premiums.
The EMS, which is still under implementation, currently meets the following indicators:
- presence of a documented Group Environmental Policy;
- in order to identify the relevant impacts of business activity on the environment, an environmental analysis was conducted
on the main buildings of the companies in the Group;
- key performance indicators (KPIs) for the environmental management were defined ;
- the document Group objectives and targets for environmental improvement was devised, and periodic checks (twice yearly) were
established to measure and verify their attainment;
- an Organizational Structure of the Group Environmental Management has been defined
- a KPIs monitoring process, through a twice yearly data collection, was devised:
the first collection regards the last year’s data and is combined with the Report’s
data collection; the second one, reports the data at 30 June and is collected
- an internal information system has been set up which requires two annual reports,
to evaluate the situation at 30 June and 31 December. A review is provided by
the Top Management with the intent of continuous improvement;
- an internal audit has been launched by the Internal Audit department in Italy,
in order to assess not only the compliance of the System with the regulations
in force, but also its efficiency and effectiveness;
- the review of the EMS has been carried out by the Top Management with a view
of continuous improvement.
The 2010-2012 objectives and targets were met thanks to the various initiatives
launched, which are contained in the Group Environmental Programme. This programme outlines the specific objectives and targets that every country
in the EMS has committed to meeting in order to contribute to achieving the Group's
objectives and targets.
In 2012 the implementation of the System continued with the launch of the audit by the Group Internal Audit department, which verified the correct and complete
implementation of the provisions contained in the Group's procedures in Italy
also through checks on the existence of suitable operating processes and procedures;
in this context, there was also an analysis of the processes implemented for the
collection of the data and information required to monitor the results achieved
in relation to the objectives of the EMS. Checks were also made on the existence
and effectiveness of the process of transposing the EMS objectives defined at
Group level, particularly as regards the phase of defining the actions to be taken
to meet these goals.
The correct implementation of the EMS and the specific meeting of its objectives
are guaranteed by periodic monitoring and an information system that produces sixmonthly reports and an annual report
entitled Inventory of greenhouse gas (GHG) emissions of the Generali Group which,
with reference to the EMS, quantifies, analyses and accounts for the Group's GHG
emissions in a clear, detailed and transparent way.
The Certification Body RINA Services S.p.A. awarded the Group certification, in accordance with the ISO 14064 standard, for its GHG emissions Inventory with regard to direct emissions (Scope1) and indirect emissions from energy
consumption (Scope2) relating to 2011 and 2012.
Sustainability Report 2013