Frequently Asked Questions
In this section, you will find some general information about the Generali Group, relative to questions frequently asked by our Clients
and other external contacts.
We tried to be concise in the answers, and wherever possible, refer the reader to more detailed web
pages concerning the specific issues.
Where is the Generali Group’s Head Office located?
The Head Office of Assicurazioni Generali S.p.A., Parent Company of the Generali Group, is located
in Trieste, Italy, in:
Piazza Duca degli Abruzzi 2, 34132 Trieste (IT)
Switchboard phone no.: ++39 040 671111
The main building is along the city seafront, called "The Rive" (i.e. "the Shores"),
of which some nice panoramic views are made available for download.
What's the main difference between the www.generali.com and the www.generali.it
web sites ?
Basically, www.generali.com is Assicurazioni Generali’s institutional web site, managed by the Central Head
Office in Trieste, where the Corporate Centre operates. It is meant to offer to
financial analysts, Media operators, Clients, and the public in general an overview
on Generali and its organizational set-up, the Group’s strategic guidelines, its consolidated results, press releases, Corporate
Governance rules, and a number of other key information regarding one of the most
important insurance-financial institutions of the international market.
On the other hand, www.generali.it is managed by the Head Office for Italian Operations, based in Mogliano Veneto (Treviso), and refers to the Company’s Italian insurance
operations. It offers key information on products and services available in Italy,
as well as on the relevant distribution network.
Which are the main peers of the Generali Group ?
The Generali Group’s main international peers are Axa (France, www.axa.com), Allianz (Germany, www.allianz.com), ING (Netherlands, www.ing.com), Zurich Financial Services (Switzerland, www.zurich.com).
Besides these companies operating worldwide, there are a number of operators
competing with Generali Group Companies at national level in the various markets.
How can I quickly know when the next financial figures become available ?
Through the generali.com website there are basically three ways that allow you to be timely informed about the Generali’s financial figures:
The dates of future main corporate events are available in the financial calendar , where you can also find the dates of some planned international conferences, in which one top representative of Generali’s Head Office is scheduled to deliver
a speech: the relevant presentation is then often made available.
- Secondly, through the function "subscribe" (in the service menu) it is possible to ask for a mail alert advising you about
new press releases, financial statements or interim results and the newsletters "Investor’s Info"
- Finally, through the RSS feed (in the footer area of each page) it is possible to directly receive on your
own RSS reader notices about new press releases and financial presentations.
How can I get in contact with the Generali Group ?
The Generali Group is quite a large international Group and therefore, it is
important to be able to easily identify whom to contact to timely satisfy your
queries. We have done our best to facilitate this task by highlighting some macro
Areas of competence that, in most cases, should cover the majority of questions.
Should you not find the appropriate Area, there is also a more general contact form that you can use. Generally speaking,
in order to be faster and more precise in our answers, we tend to privilege questions
received via e-mail. However, we are committed to reply to all your legitimate messages, either
written or received via phone, in the shortest possible time.
As stated above, under Contact us, you will see the macro Areas that should be able to address most of the questions
received: these Areas can be contacted directly via e-mail and they are: Italian
Operations Head Office in Mogliano, Investor Relations, Media/Press, and Personnel
at the Central Head Office in Trieste. Alternatively, you may use the generic
If, instead, you are interested in getting in touch with another Italian or a foreign Group Company
, then you can refer to the list of Companies under Group
, or to the search engine “Choose a Country”, at bottom right of each page of
the website. If you do not succeed in getting the information you are looking
for, please inform us accordingly, through the generic form, and we will contact
our colleagues on your behalf to provide you with an answer in a reasonable amount
How can I send a complaint through the web?
If you want to file through the web a complaint relating to a policy issued by Assicurazioni Generali, we suggest you to contact
the Italian Operations Head Office in Mogliano, by following the instructions
given under Contact us of www.generali.it.
If the complaint refers to a policy or financial product of a Group Company in
Italy or abroad, then please get in contact with the relevant Head Office, following
the instructions given under their web sites (please see the Companies list under
If you would like to apply for a job at Generali’s Head Office in Trieste and therefore want to e-mail us your resume,
please follow the instructions under Send your cv.
How can I apply for a job in the Generali Group ?
If your application refers to the Italian Operations Head Office based in Mogliano
(Treviso), then please follow the instructions under Send your cv of www.generali.it. If you are interested in working for another Company of the Generali Group, in
Italy or abroad, please get directly in contact with the relevant Personnel Department.
To this end, please check the list of Companies and their web sites under Group, or through the "Choose a Country" search engine.