Our Vision, our Mission and our Values are the backbone of our Group culture.
Our purpose is to actively protect and enhance people’s lives
Our mission is to be the first choice by delivering relevant and accessible insurance solutions
- DELIVER ON THE PROMISE
We want to establish a lasting relationship based on mutual trust with our employees, clients and stakeholders. All our work is focused on improving the lives of our clients.
We bring discipline and integrity to our commitment to turning our promise into reality and to achieving a long-lasting positive impact.
- VALUE OUR PEOPLE
We value our people, encourage diversity and invest in continuous professional education and growth, in order to create a transparent, cohesive and accessible working environment.
Helping our people grow will ensure our company’s long-term future.
- LIVE THE COMMUNITY
We are proud of belonging to a global group with strong, sustainable and long-lasting relationships in all the markets we operate in. Our markets are our homes.
- BE OPEN
We are curious, approachable, proactive and dynamic people, with open and diverse mindsets, who seek to look at the world from a different perspective.
See how we engage with our stakeholders
Our code of conduct
Our code of conduct
The Generali Code of Conduct is our guide to doing the right thing. Our Code sets ethical expectations of everybody working for, or on behalf of, Generali all around the world. You can download a copy of our Code in the language of any of the countries in which we operate here.
Having a common set of Values and clear ethical expectations in our Code helps us to make choices in a consistent way and enables our workplace to continue to be an environment where frankness, openness and candour can be relied upon. When anyone is faced with an ethical dilemma, our Values and our Code will guide them.
Our managers are expected to be role models for our Code and to make their teams feel comfortable asking questions about whether certain behaviour or business proposals are in line with our Values and the principles of our Code. In addition, online and instructor led training programmes coupled with a comprehensive communications programme ensure that all our employees are fully aware of the importance of our code and their responsibilities to speak up if they have any concerns.
Everyone is encouraged to voice concerns or ask for clarification on any aspect of our Code. To facilitate this we have both local and group level reporting channels available for people to report any concerns in all of the countries we operate in. Confidentiality is guaranteed and we have zero tolerance for any form of retaliation.