Generali SpA

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Respecting human rights

We are committed to safeguarding and promoting respect for fundamental human and labour rights across all spheres where we have an influence, in particular among our employees and our contractual partners.

To demonstrate this commitment, we ensure all our policies and practices are in line with:

In addition, we support the principles on human and working rights set out in the UN Global Compact initiative.


We provide a working environment that is free from any form of discrimination, harassment, intimidation or bullying, and we promote diversity and inclusion, because we believe that cooperation between people with different skills, perspectives, backgrounds and cultures is a key element to enabling business growth and innovation.

We also recognise our employees' right to freedom of association and collective bargaining, and do not tolerate any form of illegal labour or exploitation, or mandatory, forced and child labour.


The fundamental rights of workers are also reiterated in the European Social Charter, prepared in conjunction with the group's European Works Council.


We believe that it is fundamental to train and raise the awareness of our people in relation to the issues covered in our Code of Conduct. All employees must take the introductory e-learning course to the Code of Conduct which lasts about an hour. From 2016 those that took it more than a year ago will have to take an update course. In addition, there is a course for managers on becoming behavioural role models with regard to the Code. 55,997 employees have completed the basic Code of Conduct course.


Compliance with the core international standards of the International Labour Organisation (ILO) is monitored by the Social Responsibility Group, which sends a written questionnaire to group companies across the world on an annual basis.

In 2016, this monitoring covered 93.3%* of the Group, and generated the following results:

  • child labour: there are no group workers under 16 years of age;
  • forced labour: the are no cases of mandatory or forced labour, or any other irregular form of labour in the group;
  • non-discrimination: eleven cases of discrimination were reported against employees;
  • freedom of association and collective bargaining: 91.9% of employees work in Group companies where there is employee  representation; 79.3% of employees are covered by collective bargaining agreements and, where these are notin force, employees are hired through a formal  written employment contract; 5% of Group employees work at companies located in countries where there are legal restrictions on freedom of association and collective bargaining.

* The data refer to the employees of the Group insurance companies (with the exclusion of the Europ Assistance group), who are 69,007.


Alleged human rights breachescan be reported - anonymously  where permitted by law - through the channels set out in the Code of Conduct.


In application of the provisions on human rights in the Ethical Code for suppliers of the Generali Group, we ask suppliers to operate in accordance with our fundamental principles and to adopt our policies. In particular, they must comply with all applicable rulesand regulations at national and international level, including the UN Universal Declaration of Human Rights and the International Labour Organisation Declaration on fundamental principles and rights at work, as well as ensuring they are respected across the respective supply chains.