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Human rights

We are committed to safeguarding and promoting respect for fundamental human and labour rights across all our spheres of influence, in particular among our employees and our contractual partners.
To demonstrate this commitment, we ensure all our policies and practices are in line with:
In addition, we support the principles on human and labour rights set out in the UN Global Compact.
Our approach
We provide a working environment that is free from any form of discrimination, harassment, intimidation or bullying, and we promote diversity and inclusion, because we believe that cooperation between people with different skills, perspectives, backgrounds and cultures is a key element to enabling business growth and innovation.  We also recognise our employees' right to freedom of association and collective bargaining, and do not tolerate any form of  illicit work or exploitation, or compulsory, forced and child labour.
The fundamental rights of employees are also reiterated in the European Social Charter, prepared in conjunction with the Group's European Works Council.
To increase awareness of fundamental human rights, we run an online training course on this topic, lasting an hour and a half; in 2014, 35,377 people took the course - 45.1% of total Group employees.
Compliance with the core international standards of the International Labour Organisation (ILO) is monitored by the Group Social Responsibility function, which sends a written questionnaire to Group companies across the world on an annual basis.
In 2014, this monitoring covered 91.6% of the Group’s  workforce, and generated the following results:
  • child labour: there are no Group employees under 16 years of age;
  • forced labour: the are no cases of  compulsory or forced labour, or any other irregular form of labour in the Group;
  • non-discrimination: three cases of discrimination were reported againstemployees;
  • freedom of association and collective bargaining: 84.4% of employees work in Group companies where there  is employee  representation; 75.4% of employees are covered by collective bargaining agreements and, where these are notin force, employees are hired through a formal  written employment contract; 3.1% of Group employees work at companies located in countries where there are legal restrictions on freedom of association and collective bargaining.

How to report a suspected breach

Alleged human rights breachescan be reported - anonymously  where permitted by law - through the channels set out in the Code of Conduct.

last update on 19-06-2015 10:59
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