The 2012 Sustainability Report, the ninth one published by the Generali Group, was drafted along the lines
of previous editions and, as a whole, based on the desire to launch an innovative
process for communicating with stakeholders, that will be developed in the coming
For the first time an Online version of the Report
has been released: this will enable readers to move inside the document and
find contents more easily, with the new search function by indicators.
The Sustainability Report is increasingly more integrated with the Management Report and Consolidated Financial Statements, which contain in-depth information on sustainability principles, policies and
governance, as well as a detailed series of quantitative indicators that measure
the results obtained over the year in relation to the social and environmental
issues that are most important to the Group.
The increasing integration between the two documents is reflected upon the graphics, completely reviewed this year. In fact, graphs have been harmonised and, in particular, the cover
page images complement one another to form that of a single square.
The Sustainability Report focuses on the Group’s core business, therefore incorporating companies in the insurance
and banking industry, including the related service activities.
Data and information concern the companies consolidated on a line-by-line basis
in the seven main countries where the Group operates, i.e. Italy, Austria, Czech
Republic, France, Germany, Spain and Switzerland, which account for 70% of the Group’s entire workforce, and 83% of direct total gross premiums.
However, there are exceptions as far as quantitative data goes consisting of
a widening of the area considered, which may incorporate the Group as a whole, or
a restriction to a lower number of countries.
The information is organised into two parts:the first is dedicated to the Group,
which provides a profile and overview of some relevant issues, plus certain available
data for the entire Generali Group, while the second contains a series of chapters
given over to the different categories of stakeholder, each of which shows the
associated data and information.
Concerning updating, quantitative data refer to fiscal year 2012 while qualitative data are updated up to the first months of 2013.