The Generali Group believes that, in an increasingly globalised and integrated
economy, creating a network based on long-lasting and mutually satisfactory relations
with qualified contractual partners - that ensure high quality products and services
for the Group - is a strategic objective which builds competitive success.
Most Group suppliers offer services connected with Group business, while a much smaller number of suppliers provide various services in support
of company businesses (cleaning, maintenance, transport, etc.) and the supply
Suppliers of companies of the Europ Assistance group account for 78.5% of the
total. This derives from the specific activity undertaken, which envisages the
provision of various types of services and the consequent availability of suppliers
(car hire companies, roadside assistance providers, plumbers, smiths, electricians,
carpenters, clinics, hospitals, diagnostic centres, analysis laboratories, ambulances,
doctors, nurses, physiotherapists, etc.) throughout the country.
On average, 89.8% of 2012 procurement expenses occurred with operators located
in the same country, and in many cases in the same region or town where the offices
of the Group companies are located, demonstrating the fact that in selection,
priority is given to national suppliers and, specifically, enterprises capable
of providing goods and/or services throughout the country.
This policy also has positive effects on the social and economic fabric of the communities where Group companies operate, as it creates jobs
and stimulates economic growth.
At the same time, selecting local suppliers reduces the impact of company activities
on the environment, an objective which in some cases also contributes to the selection
of suppliers that implement ecological criteria, such as optimisation of deliveries and the use of green vehicles, or offer
the possibility to offset emissions related to the services provided.